martoto Platform Privacy Notice
This page describes what we collect when you use martoto and how we keep that data protected. We operate our platform across supported jurisdictions, and our privacy commitments reflect the legal requirements of each region where we offer our service. Your account data, transaction history, and personal information are handled according to the standards set out below.
We at martoto take data protection seriously. When you open an account, deposit funds, place a market on Liga 1 or Champions League fixtures, or use our live-dealer tables, you share information with us. We explain how that information flows through our systems, who may access it, and what rights you have over your own data.
What we collect on martoto
We collect your email address, phone number, and identity documents when you register an account. During account verification, we ask for a government-issued ID, proof of address, and sometimes a selfie to confirm your identity. We store these documents securely and use them only to verify that you meet our eligibility requirements and comply with local law.
When you deposit funds via DANA, e-wallet, mobile banking, or a bank transfer, we record the payment method, amount, timestamp, and transaction reference. We do not store your full card number or banking credentials—payment processors handle that data separately. Our servers log your IP address, device type, and browser information each time you access martoto, which helps us detect unusual account activity and protect against fraud.
We also collect your betting history, game session logs, and account balance snapshots. This data helps us provide customer support, investigate disputes, and comply with anti-money-laundering regulations. If you contact our support team via live chat, email, or in-app messaging, we record those conversations and any attachments you send.
How we use your data
We use your personal information to operate martoto, verify your identity, process your deposits and withdrawals, and respond to your support requests. Your betting history and account activity help us personalise your experience—for example, showing you upcoming Liga 1 matches or Piala Indonesia fixtures that match your interests. We analyse aggregate, anonymised data to improve our platform's performance and user interface.
We may share your data with third-party payment processors, identity-verification vendors, and fraud-detection services. These partners operate under strict data-protection agreements and use your information only for the purposes we specify. Our servers may sit outside your jurisdiction; by using martoto, you consent to that transfer.
Your rights and contact
You have the right to request a copy of the personal data we hold about you, to correct inaccurate information, and to request deletion of your account and associated data (subject to legal retention obligations). To exercise these rights, contact our support team via live chat or email. We will respond within a reasonable timeframe.
We use cookies and similar tracking technologies to remember your login session, store your language preference, and measure how you interact with martoto. You can disable cookies in your browser settings, though some features may not work as expected. Our privacy practices comply with the laws of the jurisdictions where we operate; if you have concerns, you may lodge a complaint with your local data-protection authority.
Our commitment to you
We at martoto are committed to transparency. We do not sell your personal data to third parties for marketing purposes. We do not share your betting preferences or account balance with advertisers. Our data-protection practices are reviewed regularly, and we update this notice if our practices change.
Our platform is available only in jurisdictions where local law permits online gaming. By accessing martoto, you confirm that you are in a supported location and that you meet all eligibility requirements. We do not offer our services in jurisdictions where online wagering is prohibited. If you have questions about our privacy practices, our support team is available via live chat, email, or in-app messaging during standard business hours.